Newborn Baby Sitter (0–12 Months)
A baby sitter just for infants up to 12 months. She handles baths, warms expressed milk or mixes formula, protects nap times and takes night shifts…
Maids, Nannies & Drivers for Local and Expat Families in Indonesia
Find a maid, nanny or driver your family can trust in Indonesia
Whether you've just moved to Jakarta, BSD, Cikarang, Bali or Batam or have lived here for years, tell us what you need. We put forward candidates we've already interviewed and document-checked, some of whom speak English, and you interview them and choose. We also place gardeners, non-medical elderly caregivers and office staff anywhere in Indonesia, with a replacement guarantee.
- 90-day replacement guarantee
- Screened & trained candidates
- Support after placement
- Serving all of Indonesia
Household services
Choose the help you need at home
From newborn care to company for older parents. Every candidate has been interviewed, had their documents checked and been tested for the role.
Baby Sitter (13–24 Months)
A sitter for one-year-olds who have just discovered walking and climbing. She keeps watch, handles mealtimes, sticks to nap times and plays games…
Nanny (Toddlers & Young Children)
A nanny for children from about age two through the early primary school years. She runs the daily routine, helps with the school run, plays with…
Housekeeper (ART)
A housekeeper, known locally as an ART or pembantu, for daily cleaning, laundry, ironing and cooking. Live-in, or coming in daily and going home.
Housekeeper with Childcare
One person for the housework who also keeps an eye on your child. Works best once your little one is fairly independent and the duties are agreed up…
Gardener
A gardener for watering, pruning, mowing and keeping the yard clean. He can come on a regular schedule, or live in and help keep an eye on the house.
Personal Driver
A family driver for school runs, the commute, doctor's visits and even long trips home for the holidays. Must hold a valid SIM A (Indonesian car…
Elderly Caregiver (Non-Medical)
Non-medical support for older parents: help with bathing, meals and walking, medicine reminders and someone to talk to. Not a nurse or medical…
Candidate qualifications
See a candidate's qualifications before the interview
We note each candidate's languages, education and certificates on their profile. Handy if, say, you need an English-speaking nanny for an expat family.
Foreign languages
Some candidates speak English or Mandarin. We note their level on the profile.
Training certificates
We record certificates such as baby care or first aid, and mark the ones we've checked against the original.
Education on record
Each profile shows the candidate's highest level of education. Some have a diploma (D3) or bachelor's degree (S1).
ID & documents checked
Before we recommend anyone, we interview them and check their identity documents.
For companies & events
Need operational staff for your office or event?
- Services available
- 14
- Replacement guarantee
- 90 days
- Placement coverage
- All of Indonesia
How it works
From first consultation to first day at work
There are five steps, and you'll know the fees before you decide anything.
Consultation
Tell us the role, what you're looking for and where. It's free, with no obligation.
Candidate shortlist
We pick the available candidates who best match your criteria.
Interview & selection
You interview them yourself, in person or by video call.
Placement
You and the worker sign the employment agreement directly. Workers can travel to any city in Indonesia.
Ongoing support
We're still here for check-ins and mediation, and there's a replacement guarantee under our terms.
How we work
Why choose AgenPembantu.com
Pre-screened candidates
We interview every candidate, check their identity documents and test them for the role before putting them forward.
Languages & certificates on record
Foreign languages, education and training certificates are listed on each profile, and you can ask about them in the interview.
Fees explained up front
We go through the fees during the free consultation, before you decide.
You choose
Interview candidates first, in person or by video call, until you're sure.
Replacement guarantee
One replacement within 90 days, if the terms and conditions are met.
Support after placement
Once the worker has started, our team is still available for check-ins and mediation.
A clear employment agreement
Salary, working hours and days off are written into an agreement made directly between you and the worker.
Fees & guarantee
Clear fees from the start
We explain every part of the fee before you decide. There are no hidden costs.
Placement fee
Varies
Paid once. The amount depends on the role, the candidate's Grade and the location, and we'll tell you during the free consultation.
Workforce Care Membership
Rp500,000 / month
Optional. Monitoring, mediation, consultations, evaluations, hotline access and priority replacement.
Replacement guarantee
Once within 90 days
Applies when the guarantee conditions are met and the cause isn't negligence on the employer's part.
Worker's salary
Agreed directly
Paid directly to the worker. As a guide, a live-in housekeeper in Greater Jakarta earns Rp2.5–3.5 million a month, or Rp3–4 million with childcare.
Candidates
Candidates ready to start
Profile summaries of candidates who have passed screening. We share full names and contact details only during the placement process.
We're updating our candidate list. Tell us what you need, and we'll find suitable candidates.
Send a requestArticles
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FAQ
Frequently asked questions
What is AgenPembantu.com?
AgenPembantu.com places housekeepers, baby sitters, nannies, drivers, gardeners and non-medical elderly caregivers with families, along with operational staff for companies, such as office drivers, office boys/girls (OB/OG), sales promoters (SPG/SPB), ushers, receptionists and hourly nannies for events. We're a business unit of PT Arion Global Care. We find and screen candidates, help you all the way to placement, and stay involved after the worker starts.
Is AgenPembantu.com the employer of the workers it places?
No. The employment agreement is made directly between you and the worker, and it covers salary, working hours and days off. Our role is to recruit, screen and place workers, then help with monitoring, mediation, evaluation and replacement under our service terms.
Which areas do you cover?
All of Indonesia. Candidates from different regions can travel to the city where you live. Placement fees and how long the process takes can vary by location, and we explain both during the consultation. Some cities have their own page under service areas.
How are candidates screened and verified?
We interview every applicant, check their identity documents, and run a screening suited to the role (for drivers, for example, we also check their driver's license and driving experience). The results determine the candidate's Grade, and for certain roles we can ask for a health certificate or a police clearance certificate (SKCK).
After that, you still interview the candidate yourself, in person or by video call.
What do the Silver, Gold and Platinum Grades mean?
A Grade is the skill level we've verified for a candidate, rising from Silver to Gold to Platinum. A higher Grade usually means more experience or extra skills, such as basic foreign language ability at Platinum. The Grade also affects the placement fee.
Service areas
Serving families and companies across Indonesia
These areas have their own pages, grouped by province. Don't see yours? We can still send workers anywhere in Indonesia.
For job seekers
Join us as a worker partner
Are you a housekeeper, baby sitter, nanny, driver or caregiver looking for work? Sign up here. You'll get training before you start, support while you work, and a bonus if you stay a full year with the same employer.
- Training before placement
- Support while you work
- Arion Star: a Rp1,000,000 appreciation bonus after 1 year with the same employer
Start by telling us what your family needs
The consultation is free. We explain the fees up front, before you decide anything.