For expatriates
Household help for expat families and foreign companies in Indonesia
Moving to Jakarta, BSD, Cikarang, Bali or Batam? We find maids, nannies, drivers and villa staff, and you interview the candidates yourself before you decide.
Who this page is for
We wrote this for foreign families living in Indonesia, and for foreign companies looking after their expatriate staff. Most of these requests come from Jakarta, BSD and greater Tangerang, the industrial towns of Cikarang and Karawang, Bali (especially Canggu and Sanur), Batam and Surabaya. We cover the rest of the country too, since our candidates come from many regions and can be placed anywhere in Indonesia.
The roles expats ask for most
- An English-speaking nanny or baby sitter for the kids
- A maid or housekeeper, live-in or live-out, for a house, apartment or villa
- A personal driver who knows the routes to international schools, offices and the airport
- Villa staff in Bali: housekeepers, gardeners and drivers
- A non-medical elderly caregiver for retirees who have settled here
- An hourly nanny for office events, weddings or a hotel or villa stay
- For companies: office drivers and office boys/girls through our partnership form
How it works
Tell us what you need through the request form or on WhatsApp. We put forward candidates we have already interviewed and whose documents we have checked, and you interview them yourself, in person or by video call. If a candidate speaks English or Mandarin, you can hold the interview in that language and judge their level for yourself.
The employment agreement is made directly between you and the worker. Placement fees depend on the role, the candidate's Grade and the location, and we explain them in a free consultation before you commit to anything. There is a one-time replacement guarantee, subject to the terms and conditions.
Practical things to agree on
A few points are commonly discussed at the interview stage and are best written into the agreement:
- the monthly salary and the date it is paid
- working hours, the weekly day off and annual leave
- religious holidays, such as Lebaran (Eid), Christmas or Nyepi in Bali
- expectations about THR, the holiday allowance commonly discussed ahead of Lebaran or other religious holidays
- the room, meals and other arrangements if the worker lives in
Local customs may differ from what you are used to at home, so just ask if anything is unclear. We can tell you what is usual in your city.
Find candidates by language
We record the foreign languages each candidate speaks on their profile, together with their level.
FAQ
Questions from expat families
Do you have candidates who speak English?
Yes, although there are fewer of them than candidates who speak only Indonesian. We record their level (fluent, conversational or basic) on their profile, and you can test it yourself at the interview.
Live-in or live-out: which suits us better?
Live-in works if you have a staff room and need help early in the morning or in the evening. Live-out suits apartments without a staff room, as long as the worker lives nearby. Many villas in Bali use a mix of both.
Who pays the worker's salary?
You do, directly to the worker, as set out in the employment agreement. The placement fee is a separate one-time payment to us, and we explain it during the consultation.
Can I interview candidates before I arrive in Indonesia?
Yes, by video call. The start date can be planned around your arrival.
Ready to find help for your home in Indonesia?
The consultation is free, and we explain the placement fee before you decide.